Debt Collection

Debt collection complaints are prevalent at the state and national level, and range from harassment and wrongful threats of criminal charges to persistent efforts to collect debts not owed by the consumer. Many Texans are impacted by debt collection issues. According to the Urban Institute, more than 37 percent of Texans with credit files had non-mortgage debt in debt collection in 2022. And in 2021, nearly 385,000 cases were filed in Texas courts to collect some form of debt. Texas Appleseed is focused on curbing unfair practices in the debt collection process and working to ensure Texans know their rights under federal and state law.

Team Members

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Headshot of Ann Baddour

Ann Baddour

Director,
Fair Financial Services Project

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Headshot of Briana Gordley

Briana Gordley, LMSW

Senior Policy Analyst,
Fair Financial Services Project

Key Statistics

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9 out of 10

Based on a study examining debt collection lawsuits in Justice Courts in Harris County, nearly 9 out of 10 Texans sued for a debt lose their case, with 75% of those losses due to a default judgment.

 

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100%

Texans stand out nationally, with no debt collection protections for money deposited in a bank account. Though the state constitution protects wages from being taken by a debt collector, once they are deposited into an account, 100% of funds are often seized, leaving families in a renewed financial crisis for an old debt judgment.

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7,946

The number of Texans who submitted debt collection complaints to the Consumer Financial Protection Bureau in 2023. The number of complaints increased by 18% from 2022 to 2023.